Terms of Service - Cozee - Interior Design Game

End User License Agreement for Cozee

Last Updated: November 24, 2025

1. Important Notices

IMPORTANT NOTICE REGARDING ARBITRATION FOR PLAYERS IN THE UNITED STATES: WHEN YOU AGREE TO THIS EULA YOU ARE AGREEING (WITH LIMITED EXCEPTION) TO RESOLVE ANY DISPUTE BETWEEN YOU AND US THROUGH BINDING, INDIVIDUAL ARBITRATION RATHER THAN IN COURT. THIS EULA ALSO INCLUDES A LIMITATION ON DAMAGES THAT YOU CAN COLLECT FROM US THAT MAY ARISE OUT OF YOUR USE OF THE SERVICES. BY USING THE SERVICES, YOU AGREE TO THESE PROVISIONS.

IF YOU DO NOT AGREE TO THE TERMS OF THIS EULA, YOU MAY NOT INSTALL, COPY, OR USE OUR SERVICES. WE HANDLE PURCHASES THROUGH THE RELEVANT APP STORE. REFUNDS ARE AVAILABLE WHERE REQUIRED BY LAW OR PROVIDED BY THE APPLICABLE APP STORE’S POLICIES (SEE SECTION 10).

2. Purpose

You are now reading our End User License Agreement (“EULA”) which is a legal agreement between you and Cozee (“we”, “us”, “our”, as appropriate) regarding the Services you use from us. The “Services” mean collectively, and sometimes individually, the following: (a) our game, Cozee, and (b) any websites, software, Beta (as defined below), or other services we provide with or in support of the Game. “Game” means our interior design game, Cozee, that you download and access that is subject to this EULA, regardless of where you download and/or access it, and any documentation, software, updates, Virtual Goods and Content (each defined below) included in it.

If you have any questions about this EULA, feel free to send us a note at info@playcozee.com (our “Support Email Address”).

3. Defined Terms

Some terms in this EULA are capitalized. They’re called “defined terms,” and we use them to make sure that the use of these terms is consistent throughout the EULA and so that it is easy for you to read them in context.

4. Additional Terms

Some Services may be available (or only available) through accessing (or downloading from) a third-party platform or store, including but not limited to the Google Play Store or Apple App Store (each, an “App Store”). Your use of the Services is also governed by any applicable agreements you have with any App Store (the “App Store Agreement(s)”). In the event of a conflict between any other App Store Agreement(s) from which you acquire our Game and this EULA with respect to your use of the Services, this EULA will take priority.

The collection of information from you and related to the Services (whether obtained through an App Store or not) is governed by our Privacy Policy. Our Privacy Policy explains how we collect, use, and disclose information that we collect from and about you.

5. Eligibility and Registration

Age. To create a Game Account (as defined below) and access our Services, you must be at least the minimum age for consenting to personal data collection under the law in your jurisdiction. If you are between the minimum age for personal data collection and the age of majority in your jurisdiction, your parent or guardian must review this EULA and accept it on your behalf. Parents and guardians are responsible for the acts of their children under 18 years of age when using our Services.

Account Creation. To access certain features of the Game, you may need to create an in-game account (your “Game Account”). Your Game Account is separate from any account you may have with any App Store (your “App Store Account”). You may be able to create your Game Account using an existing third-party account (e.g., your Google or Apple account) or your email address. When you create your Game Account using a third-party account, we may access certain personal information that this third party provides to us, such as your name and email address, to help create your Game Account. Further information about the use of third-party accounts is provided in our Privacy Policy. While you may be able to play the Game without creating a Game Account, you may not be able to access all features, and your game data may be permanently lost if you uninstall or delete the Game.

Keep Your Information Current. It’s important that you provide us with accurate, complete, and up-to-date information for your Game Account, and you agree to update such information to keep it current. If you fail to do so, we may suspend or terminate your Game Account. You agree that you will not disclose your Game Account password to anyone and will notify us immediately of any unauthorized use of your Game Account. You are responsible for all activities that occur under your Game Account, whether or not you are aware of them. If you believe that your Game Account is no longer secure, you must immediately notify us at our Support Email Address (info@playcozee.com).

No Account Sharing. You may not sell, rent, lease, share, or provide access to your Game Account to anyone else. We reserve all available legal rights and remedies to prevent unauthorized use of our Services, including, but not limited to, technological barriers, IP mapping, and, in serious cases, directly contacting your Internet Service Provider (ISP) regarding such unauthorized use.

No False Accounts. You may not create a Game Account for anyone else or create a Game Account in a name other than your own.

6. License and Use of the Services

License Grant. So long as you comply with this EULA and, as applicable, the App Store Agreement(s), we grant you the following license: a personal, non-exclusive, non-transferable, non-sublicensable limited right and license to (i) download and install the Game on a device permitted by the App Store Agreement(s) (if applicable), and (ii) access and use the Services, including any Content, for your personal entertainment purposes leveraging only the functionality of the Game and Services. We and our licensors reserve all rights not granted to you in this EULA. “Content” means all artwork, titles, themes, objects, characters, names, dialogue, catchphrases, stories, animation, concepts, sounds, audio-visual effects, methods of operation, musical compositions, Virtual Goods (defined in Section 9), and any other content within the Services. Content also includes anything generated, created, or otherwise developed within the Services by any user (including you) as a result of interaction with the functionality of the Services, such as your interior designs. We may, in our sole discretion, remove, edit, or disable any Content for any reason.

Content You Create Outside the Services. “User Content” means any Content that you (or other Game Account holders) create or obtain outside the Services that you or another user makes available within the Services. To be clear, if Content is created within the Services, it is not User Content; only Content created or obtained from outside the Services that a user then makes available within the Services is User Content. By making any User Content available through the Services, you hereby grant to us the following license: a non-exclusive, transferable, worldwide, royalty-free license, with the right to sublicense, to use, copy, modify, create derivative works based upon, distribute, publicly display, and publicly perform your User Content in connection with operating and providing the Services and Content to you and to other users of the Services. Except to the extent prohibited by law, you waive the benefit of any “moral rights” or “droit moral” or similar rights in any country to any User Content. We may, in our sole discretion, remove, edit, or disable any User Content at any time and for any reason, including if we determine that the User Content violates this EULA. We do not assume any responsibility or liability for User Content, for removing it, or for failing to remove it or other Content. We do not pre-screen or review any User Content and do not approve or endorse any User Content that may be available on the Services.

Service Limits Based on Where You Live. We may restrict, modify, or limit your access to and use of certain Content, Virtual Goods, the entire Game, or any or all of the Services, depending on the territory in which you are located.

Minimum Requirements. The Game may have minimum requirements for the device on which you wish to play. We may publish these minimum requirements on the applicable website and/or otherwise notify you in writing. For an optimal experience, please ensure that your devices meet these requirements before playing the Game.

Seizure Warning. The Game may contain flashing lights, images, and other luminous stimulations which may induce epileptic seizures in certain individuals. If you or anyone in your household has an epileptic condition, please consult your doctor before playing the Game. If you experience dizziness, altered vision, eye or muscle twitches, loss of awareness, disorientation, any involuntary movement, or convulsions while playing, please immediately discontinue use of the Game and consult your doctor.

Social Media License. Notwithstanding the restrictions above, we grant you a limited, non-exclusive license to capture screenshots, video, and audio of your gameplay (“Captured Content”) and to share, post, streaming, or publish this Captured Content on social media platforms (e.g., TikTok, Instagram, YouTube) for personal, non-commercial purposes, provided that you do not modify the underlying assets or present them in a way that is offensive or implies endorsement by Cozee.

7. Player Conduct

You agree not to do any of the following with respect to the Services, as determined by us, as applicable:

Use them commercially, for a promotional purpose, or for the benefit of any third party or in any manner not permitted by this EULA.
Use or provide any unauthorized third-party programs that intercept, emulate, or redirect any communication between the Services and us or that collect information about the Game.
Use or provide ancillary offerings to anyone that are not offered within the Services by us (or the functionality of the App Store), such as hosting, “leveling” services, mirroring our servers, matchmaking, emulation, communication redirects, mods, hacks, cheats, bots, trainers, or automation programs that interact with the Services in any way.
Access or use them on more than one device at a time.
Copy, reproduce, distribute, display, mirror, frame, or use them (or any of our other materials, intellectual property, or proprietary information) in a way that is not expressly authorized in this EULA.
Sell, rent, lease, license, distribute, or otherwise transfer the Services, Game, or any Content, including, without limitation, Virtual Goods or Game Currency.
Attempt to reverse engineer, derive source code from, modify, adapt, translate, datamine, decompile, or disassemble or make derivative works based upon the Services or any Content.
Remove, disable, circumvent, or modify any technological measure we implement to protect them or any of their associated intellectual property.
Create, develop, distribute, or use any unauthorized software programs to gain an advantage in any online or other game modes or otherwise Cheat (as defined below).
Attempt to probe, scan, or test its vulnerability or breach any security or authentication measures.
Access, tamper with, or use non-public areas of the Services.
Engage in any activity that may result in injury, death, property damage, nuisance, or other liability.
Upload, publish, submit, or transmit any User Content, create a username or account name, or otherwise engage in any behavior that is infringing, misappropriates or violates a third party’s rights, is fraudulent, false, misleading, or deceptive, is defamatory, obscene, pornographic, vulgar, or offensive, promotes discrimination, bigotry, racism, hatred, harassment, or harm against any individual or group, is violent, bullying, or threatening, or promotes illegal or harmful activities or substances.
Engage in disruptive behavior, including “trolling,” or behavior that is detrimental to the enjoyment of the Services by other users as intended by us, in our sole judgment.
Interfere with, or attempt to interfere with, the access of any user, host, or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Services.
Collect or store any personally identifiable information from the Services from other users of the Services without their express permission.
Impersonate or misrepresent your affiliation with any person or entity.
Use IP proxying or other methods to disguise your place of residence.
Use the Services in any way that would affect us adversely or reflect negatively on us or the Services.
Encourage or enable anyone else to do any of the foregoing.
Violate any applicable law or regulation.

Zero Tolerance for Objectionable Content. Cozee has a zero-tolerance policy regarding objectionable User Content. We strictly prohibit content that is offensive, pornographic, defamatory, abusive, or promotes hatred or discrimination. We reserve the right to immediately remove any such Content and suspend or terminate the Game Account of any user who violates these standards, without prior notice.

If you encounter another user who is violating any of these rules, please report this activity to us at info@playcozee.com.

8. Ownership of the Services

We and our affiliates and licensors own all title, ownership, and intellectual property rights in the Services. You agree not to remove, alter, or obscure any copyright, trademark, service mark, or other proprietary rights notices incorporated in or accompanying the Services. You understand and agree that you have no ownership interest in the Services or any Games or Content therein.

The Services may have built-in mechanisms designed to prevent Cheating. “Cheating” refers to actions that grant one user an unfair advantage over other users. We may add or update our cheat detection software periodically. The Services and/or the cheat detection software may collect and transmit details about your Game Account, gameplay, and unauthorized programs or processes in connection with Cheating, subject to our Privacy Policy and applicable law. If we, in our sole discretion, conclude that you are Cheating, we may exercise any or all of our rights under this EULA, including termination of this EULA and your access to our Services.

Although we are not obligated to monitor access to or use of the Services or to review or edit any Content, we have the right to do so for the purpose of operating and publishing the Services, to ensure compliance with this EULA, to protect the health or safety of anyone that we believe may be threatened, to protect our legal rights and remedies, to report a crime or offensive behavior, or to comply with applicable law.

9. Virtual Goods and Game Currency

Purchasing or Obtaining Virtual Goods and Game Currency. We may offer certain upgrades and options within our Game that you can buy with real-world currency, including, but not limited to, in-game currency (“Game Currency”), and digital add-on items that may improve your Game experience, such as exclusive furniture, decor items, and room layouts and other in game improvements (“Virtual Goods”). Game Currency and Virtual Goods are not transferable from one game to another unless we state otherwise. You may also be able to obtain certain Virtual Goods and Game Currency without making a purchase, such as through in-game rewards.

When you purchase Game Currency or Virtual Goods (each, a “Transaction”), your purchase will be made through the functionality available through the App Store or other platforms we make available to you. Before making a Transaction, you should understand the agreement that covers your Transaction, whether it is an App Store Agreement or another payment platform’s terms. There may be limits to the quantity of Virtual Goods or Game Currency you can purchase or hold at a given time.

Your License to Virtual Goods and Game Currency. Virtual Goods and Game Currency are digital items, and your use of them is governed by this EULA and the App Store Agreement(s).

VIRTUAL GOODS AND GAME CURRENCY HAVE NO MONETARY VALUE AND CANNOT BE REDEEMED FOR CASH. VIRTUAL GOODS AND GAME CURRENCY ARE NON-TRANSFERABLE AND NON-TRADABLE, IN WHOLE OR IN PART, AND ARE NOT PROVIDED FOR INVESTMENT PURPOSES.

Virtual Goods and Game Currency are licensed, not sold. Provided you comply with this EULA and the App Store Agreement(s), we grant you a personal, non-exclusive, non-transferable, non-sublicensable limited right and license to use any Virtual Goods or Game Currency you gain access to, solely in connection with your use of the Game.

Changes to Game Currency and Virtual Goods. We may update, balance, or modify Virtual Goods, Game Currency, and related systems for gameplay, security, or legal reasons. Where a change significantly reduces the value or usability of a paid Virtual Good or Game Currency you have not yet consumed, we will provide an appropriate remedy consistent with applicable law and App Store policies (e.g., replacement items, in-game credit, or refund). Where feasible, we will provide advance notice in-app.

YOU AGREE THAT YOU WON’T ASSERT OR BRING ANY CLAIM AGAINST US, OUR AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS RELATING TO (A) A CLAIM THAT YOU HAVE A PROPRIETARY INTEREST IN ANY GAME CURRENCY OR VIRTUAL GOODS; OR (B) A CLAIM FOR AN ALLEGED MONETARY VALUE OF GAME CURRENCY OR VIRTUAL GOODS LOST UPON (I) DELETION OR SUSPENSION OF YOUR ACCOUNT, (II) ADJUSTMENTS TO THE GAME THAT RESULT IN THE VALUE OF VIRTUAL GOODS OR GAME CURRENCY CHANGING, OR (III) MODIFICATION, TERMINATION, OR EXPIRATION OF THIS EULA.

10. Refunds

App Store Refunds. All purchases are processed by the App Store or platform from which you downloaded the Game, and are subject to that store’s payment and refund policies. Please refer to the relevant store’s terms for how to request a refund.

Statutory Rights. Nothing in this EULA affects your statutory rights. In particular:

European Union/UK. If you reside in the EU or UK, you generally have a right to withdraw from a digital purchase within 14 days. However, this right does not apply once you consent to the immediate supply of digital content and acknowledge that you thereby lose your right to withdraw. We will request this consent before completing your purchase.
Other Jurisdictions. Residents of certain countries may have additional rights under local law, which we will respect.

Defective Content. If a purchased Virtual Good, Game Currency, or other digital content is defective, unavailable, or not provided as described, you are entitled to the remedies provided under applicable law (such as repair, replacement, or refund).

11. Beta Testing

From time to time, we may offer a beta version of our Services (a “Beta”). Betas are not commercial launch versions and are not guaranteed to work properly. Your participation in a Beta is subject to the following terms in addition to the rest of this EULA:

We may automatically delete or modify the information stored on your device related to the Beta.
We may terminate the Beta test at any time, which would render the Beta unplayable.
Use of a Beta is subject to confidential treatment. You agree not to disclose any Confidential Information related to the Beta.
Termination of a Beta by us is not grounds for any kind of refund, and your participation does not entitle you to any compensation.

12. App Store

By downloading or using the Game through an App Store (such as Apple’s App Store or Google Play):

12.1 Responsibility. We, not the App Store, are solely responsible for the Game and the content within it.

12.2 Usage Rules (Apple). If you download the Game from Apple’s App Store:

Your license to use the Game is limited to use on Apple-branded products that you own or control and as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions.
This license is non-transferable except as permitted under Apple’s Usage Rules.

12.3 Support. The App Store has no obligation to provide maintenance or support for the Game. We are responsible for providing any required support, which you can request through our Support Email Address (info@playcozee.com).

12.4 Warranty Disclaimer (Apple). In the event of any failure of the Game to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the Game to you. To the maximum extent permitted by law, Apple will have no other warranty obligation with respect to the Game.

12.5 Third-Party Beneficiary. You acknowledge and agree that Apple and Google (and their subsidiaries) are third-party beneficiaries of this EULA, and that, upon your acceptance of this EULA, they will have the right (and will be deemed to have accepted the right) to enforce this EULA against you as a third-party beneficiary.

12.6 Refunds. All payment transactions are processed by the relevant App Store. Refunds, where available, are handled through the applicable App Store according to its policies. Nothing in this EULA limits any rights you may have to request a refund directly from the App Store under its terms or under applicable law.

12.7 Export Control and Sanctions. You may not use or otherwise export or re-export the Game except as authorized by United States law and the laws of the jurisdiction in which the Game was obtained. In particular, you represent and warrant that you are not: (a) located in a country that is subject to a U.S. government embargo or designated as a “terrorist supporting” country; or (b) listed on any U.S. government list of prohibited or restricted parties.

13. Feedback

We welcome your feedback, comments, and suggestions for improvements to the Services (“Feedback”). You can submit Feedback by emailing us at info@playcozee.com or through the functionality of the Services. If you provide us with any Feedback, you grant us a non-exclusive, transferable, worldwide, perpetual, irrevocable, fully-paid, royalty-free license to use, copy, modify, create derivative works based upon, and otherwise exploit the Feedback for any purpose.

14. Copyright Policy and DMCA

We respect copyright and intellectual property rights and expect our users to do the same. It is our policy to terminate in appropriate circumstances accounts of users who repeatedly infringe the rights of copyright holders.

14.1 Notice of Infringement. If you believe that any content available through the Services infringes your copyright, you may send a notice of claimed infringement to us at

4TH.VISION d.o.o.

Address: Ulica škofa Maksimilijana Držečnika 6, Maribor, 2000 Maribor, Slovenia

Email: info@playcozee.com

Your notice must comply with the requirements of the Digital Millennium Copyright Act (17 U.S.C. § 512) and include the following information:

Identification of the copyrighted work claimed to have been infringed.
Identification of the material claimed to be infringing and where it is located.
Your contact information (name, address, email, phone).
A statement that you have a good-faith belief that use of the material is not authorized by the copyright owner, its agent, or the law.
A statement, under penalty of perjury, that the information in your notice is accurate and that you are authorized to act on behalf of the copyright owner.
Your physical or electronic signature.

14.2 Counter-Notice. If your content was removed (or access disabled) due to a copyright notice and you believe this was in error, you may send us a written counter-notice that includes:

Identification of the material removed or to which access was disabled and the location at which it appeared before removal.
A statement, under penalty of perjury, that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification.
Your name, address, and phone number, and a statement that you consent to the jurisdiction of the federal district court for your address (or for the district where our company is located if you are outside the U.S.), and that you will accept service of process from the person who provided the original notice.
Your physical or electronic signature.

If we receive a valid counter-notice, we may restore the material at our discretion, unless the copyright owner files an action seeking a court order.

15. Third-Party Websites and Resources

The Services may contain links to third-party websites or resources. We provide these links only as a convenience and are not responsible for the content, products, or services on or available from those websites or resources.

16. Data Charges and Mobile Devices

You are responsible for all data-related charges that you may incur for using our Services, including, without limitation, mobile, text-messaging, and data charges.

17. Service and EULA Modifications

We may update this EULA at any time. If we do so, you will be prompted to agree to the updated EULA upon your next access to the Services. You must agree to these updates to continue using the Services. We may provide patches, updates, or upgrades to the Services that must be installed for you to continue to use the Services.

18. Warranty Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND. WE EXPLICITLY DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, AND NON-INFRINGEMENT.

19. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE WILL NOT BE LIABLE IN ANY WAY FOR ANY LOSS OF PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, OR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH THIS EULA OR THE SERVICES.

OUR AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THIS EULA OR THE SERVICES WILL NOT EXCEED THE TOTAL AMOUNTS YOU HAVE PAID TO US FOR THE PARTICULAR GAME OR SERVICE IN QUESTION DURING THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENTS GIVING RISE TO SUCH LIABILITY, OR FIFTY DOLLARS ($50 USD) IF YOU HAVE NOT HAD ANY PAYMENT OBLIGATIONS TO US.

20. Indemnity

You agree to indemnify, pay the defense costs of, and hold us harmless from all claims, demands, actions, losses, liabilities, and expenses (including attorneys’ fees) that arise out of or in any way are connected with your access to or use of the Services or your breach of this EULA.

21. Termination

Our Rights. We may suspend, restrict, or terminate your access to the Services if you materially breach this EULA (for example, through cheating, fraud, or harmful behavior), or where suspension is reasonably necessary to protect other players, our systems, or to comply with law. Where feasible, we will provide you with prior notice and an explanation of the reasons for suspension or termination.

Your Rights. You may terminate this EULA at any time by deleting your Game Account directly through the in-app settings and uninstalling the Game from your devices.

Effects of Termination.

Upon termination, your license to use the Services and any Virtual Goods or Game Currency ends.
If we terminate your account without cause (i.e., not due to your breach) and you have unexpired or unused paid-for Virtual Goods or Game Currency, we will provide a remedy as required by law—such as a refund, replacement, or credit through the App Store.
Sections of this EULA which by their nature should survive termination (e.g., ownership, feedback, limitation of liability, dispute resolution) will continue to apply.

22. Dispute Resolution and Governing Law

Please read this section carefully. It affects your rights. “Dispute” means any dispute, claim, or controversy between you and Cozee arising out of or relating to this EULA or the Services, including the Game and any purchases, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and regardless of when the Dispute arose.

22.1 Informal Resolution First

Before filing any claim, you and Cozee agree to try to resolve the Dispute informally for at least 30 days. Send a notice that includes your name, contact information, a description of the Dispute, and the relief you seek to info@playcozee.com and by mail to the postal address in Section 24 (Contact Information). We’ll do the same if we have a claim against you.

22.2 U.S. Residents Only – Binding Individual Arbitration

If you are a resident of the United States, you and Cozee agree that any Dispute that is not resolved through informal resolution will be resolved solely by binding, individual arbitration, and not in a class or representative action, except as provided in Sections 22.3 and 22.4 below. This Section 22.2 is governed by the Federal Arbitration Act (FAA).

Rules & Administrator. The arbitration will be administered by JAMS under its Consumer Arbitration Rules then in effect (the “Rules”), as modified by this Section 22.2. If JAMS is unavailable, another nationally recognized administrator will be selected by mutual agreement or by the court if we cannot agree.
Filing Location & Hearing. You may file in the county where you live or remotely (e.g., video/teleconference). Any in-person hearing will take place in your county of residence unless we both agree otherwise.
Costs. Cozee will pay all filing, administration, and arbitrator fees for claims seeking $10,000 or less, unless the arbitrator determines your claims are frivolous or filed for an improper purpose. For claims above $10,000, the allocation of fees will be governed by the Rules and applicable law.
Relief & Authority. The arbitrator may award individual relief that would be available in court, including injunctive or declaratory relief, but only to the extent necessary to resolve your individual claim.
Confidentiality. The arbitration proceedings and award will be confidential, except to the extent disclosure is required to enforce the award or as required by law.
Delegation. The arbitrator has exclusive authority to resolve any dispute about arbitrability, including the scope, applicability, or enforceability of this Section 22.2.

22.3 Small Claims Court Exception (U.S.)

Either party may bring an individual claim in small claims court if the claim qualifies and remains on an individual basis.

22.4 Intellectual Property / Equitable Relief

Either party may seek temporary or preliminary injunctive relief in court to protect intellectual property rights or prevent unauthorized access to or use of the Services, without first engaging in informal resolution or arbitration.

22.5 Class Action and Jury Trial Waiver (U.S.)

To the fullest extent permitted by law, you and Cozee waive any right to a jury trial and agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate claims or otherwise preside over any form of a representative or class proceeding.

22.6 Opt-Out (U.S.)

You may opt out of the arbitration requirement and class-action waiver within 30 days of first accepting this EULA by sending an email to info@playcozee.com with your full name, the email associated with your account (if any), and a clear statement that you wish to opt out of arbitration. Opting out will not affect your other rights or obligations under this EULA.

22.7 Non-U.S. Residents – Courts and Local Law

If you are not a resident of the United States:

This EULA and any Dispute are governed by the laws of your country of residence, mandatory consumer protection laws continue to apply, and
You and Cozee agree to the exclusive jurisdiction of the courts of your country of residence to resolve any Dispute.

22.8 Governing Law (U.S.)

For U.S. residents only, to the extent state law applies, this EULA is governed by the laws of the State of Delaware, U.S.A., without regard to its conflict of laws principles, and subject to the FAA as described above.

22.9 Severability (Arbitration)

If any part of this Section 22 is found unenforceable as to a particular claim or request for relief:

The unenforceable portion will be severed, and the remainder will be enforced to the fullest extent permitted; and
If the class action waiver in Section 22.5 is found unenforceable as to a particular claim for public injunctive relief, that claim may be litigated in court, but all individual claims will still be subject to arbitration.

22.10 Survival and Changes

This Section 22 survives termination of this EULA. If Cozee makes a material change to this Section 22, the change will apply only prospectively and will not apply to Disputes of which we had actual notice on or before the effective date of the change. If you do not agree to a material change, you must stop using the Services before the change takes effect; U.S. residents who previously opted out remain opted out.

23. General

Assignment. You may not assign or transfer this EULA without our prior written consent. We may freely assign or transfer this EULA without restriction.

Entire Agreement. This EULA constitutes the entire and exclusive understanding between you and us regarding the Services.

No Waiver. Our failure to enforce any right or provision of this EULA will not be considered a waiver of such right or provision.

24. Contact Information

If you have any questions about this EULA or the Game, please contact us at our Support Email Address: info@playcozee.com.